App

As a member at Femmegym, you have access to the FemmeGym app. Here you can find and arrange all kinds of things for your gym visit. From check-in and booking appointments, to your personal step-by-step explained workout, you'll find it all in the app.
Don't have the app yet? Then download it now! The app is available in the playstore and the appstore.

How to...

We regularly get the question "How can I find this in the app?". On this page, you will find all the information about the app and we will explain step by step where to go.

Check in

Upon entering, always check in. This way we can see if you have an active membership and you will be reported present for class. You check in with your membership card in the app. As soon as you click on it, a QR code will appear that you can hold in front of the scanner.

Booking lessons

Ready to join our classes? All you need to do is book a spot via our app. You can book as early as 3 days (that's 72 hours) before the class.
At 'Book lessons' in the app, you will find a handy overview of our lesson offerings for each day.
Click on the class you are interested in to get some more info and to book your spot. Click on the green bar 'join' to book the class.

Is the class you are looking forward to already fully booked? No worries! It's super easy to register on our waiting list. As soon as a place becomes available, we will send you a notification straight away. Just be quick, because everyone on the waiting list will receive this notification.

One lesson costs 1 credit. Members with classes in their membership receive 4 credits per week to reserve classes. If you have opted for a package deal, you will receive the number of credits you have chosen.

If you want to do a class in East if you are registered in West (and vice versa), you need to switch locations! At the heading Location change describes how this works.

Tip from Femmegym

You can filter lessons by location. You do this using the filters found between the days and the list of classes. You can filter by activities, timetables and instructors. Handy if you are looking for a specific lesson!

Cancel lessons

If you unexpectedly cannot come to a class after all, it is nice if you cancel your booking. Preferably do this as early as possible. That way, you increase your chances of making someone else happy with your spot.

To cancel a lesson, go to the lesson you have booked. To find it quickly, you can go to 'Calendar' where you will find the class on the day it takes place. Press the green 'Cancel' button and you're taken off the list! As we understand that plans can change, you can cancel up to 2 hours before the class starts with no consequences!

Rules on cancelling lessons

Here are some more rules for cancelling and not attending:

We donate the fines to charity every quarter. If you have any suggestions, let us know!

Do you have a good reason for your absence or late cancellation, call then briefly.
We will then be happy to think with you.

Booking guidance

At FemmeGym, 1-on-1 coaching is included in the membership, super nice!
Our 1-to-1 coaching bundle includes credits for 3 types of agreements: an eGym plan, personal Fitness Plan, or a measurement (metabolism or flexibility test).
With an Essential membership, you receive the bundle once and with an Unlimited membership you receive the bundle every 3 months. The advised sequence is to book an egym plan first, then a measurement and finally a personal fitness plan.

You can book the appointments under 'Counselling | 1-on-1 |'.
A blue plus sign will appear. You can then choose from three types of appointment. Choose the option relevant to you, choose a date, a time and confirm the booking. Your appointment has been scheduled!

All appointments take place in the gym, at the Garage or the Forge.

To find your appointment again, you can go to 'Counselling | 1-on-1 |' on the homepage where you will see an overview of your appointments.

Cancel guidance

Has something come up that prevents the counselling appointment from going ahead?
Super fine if you cancel the appointment!
To cancel an appointment, go to your appointment via 'Counselling | 1-on-1 |' on the homepage. Click on the appointment you want to cancel and then the 'cancel' button. Confirm that you want to cancel the appointment.

The rules on guidance | 1 on 1 | cancel

Here are some more rules for cancelling and not attending:
Cancellations can be made up to 24 hours in advance, if you cancel late or do not attend, your credit will be forfeited. Booking a new appointment can only be done after purchasing a new credit (or with Unlimited at the next issue of your 1-on-1 coaching bundle).

Do you have a good reason for your absence or late cancellation, call then take a moment. We will be happy to think with you.

Location change

You can sport at both West and East with any subscription. You just need to add the other club to your app. It works very simply! Open the home screen in the FemmeGym app. At the top right of the screen, click on the switch icon. At the bottom right of the screen, click the plus sign. Choose the club you want to add. If you already work out in West, choose West and vice versa. Add it and you can immediately sport at the other location!

Customise membership

View your membership in the app
In the FemmeGym app, you can easily see all your membership details: go to ‘Me’ (bottom right of the app), select ‘Membership’ and voilà - everything neatly together!

Want to buy a new membership, cancel, pause due to a medical reason or request a holiday pass for a friend? You can do so via 'change membership' in the app.

Click on the block with what you want to do. A form will appear. Fill it in and press 'submit', we will start working for you as soon as possible!

Haven't found it yet?

Looking for something you can't find here? Don't panic!
You can get in touch via WhatsApp Or just walk past the counter.
We will be happy to help you!